Home Checkup Test: Junior
If Junior is not performing as well as he used to, you can diagnose the problem with a simple home checkup test to pinpoint the cause of the issue.
Follow along with the video below to test each of Junior's parts individually. Scroll down to read instructions for each step.
Junior's Home Checkup Test
If Junior fails any portion of his checkup test, please contact our customer care center at email@example.com, or 1-888-549-8847 for support in the US & Canada. Our business hours are 8:30 am - 5:30 pm Monday - Friday, and 10 am - 2 pm on Saturday (Pacific Standard Time).
Putting Junior in Checkup Mode
Step One: Edge Sensors
The 4 ovals at the top of Junior’s screen should be lit. These represent his 4 edge sensors.
Lift Junior about 6 inches off the ground. You should see the 4 ovals turn off.
If all 4 ovals turn off while Junior is lifted, place him back on the floor and continue on to the next step.
Step Two: Wall Sensors
To test Junior’s wall sensors, you will need a flat, white surface.
Drag your imitation wall around the front of Junior’s bumper. The 5 ovals at the bottom of his screen should light up one by one. Junior’s rightmost sensor, the one closest to his side brush, is less sensitive than his other sensors.
If all 5 ovals light up, you may move on to the next step of the checkup test.
Step Three: Touch Sensors
It is now time to test Junior’s touch sensors.
Press the left side of Junior’s bumper and the bar at the top left of his screen should light up; press the right side of the bumper and the bar at the top right should light up. Press the center of the bumper and both bars should light up at the same time.
If both bars light up correctly, you may move on to the next step of the checkup test.
Step Four: Charging Station
The charging station must be synced and plugged in for this portion of the checkup test.
Press the GO button on Junior’s cover. Next, place Junior directly in front of his charging station, about 1 foot away.
The four battery bars should be lit on his screen.
The far left and far right bars represent the station’s two internal sensors. If either one of them fails to light up, then then there is likely an issue with Junior’s charging station. Wipe the window on the front of the station and test the sensors again.
The two middle bars represent Junior’s internal sensors. If these fail to light up, clean the black receiver on Junior’s top and the small hole in the center of his bumper.
If all 4 battery bars up correctly, you may move on to the next step of the checkup test.
Step Five: Screen
Press the GO button on Junior’s cover once more. Each icon on his screen should light up in a repeating rotation. You are now testing Junior’s screen.
If every icon on the screen lights up, you may move on to the next step of the checkup test.
Step Six: Brush and Suction Power
Press the WAFFLE button on Junior’s cover.
Both the side brush and the main brush should start rotating and you should feel air flowing from the back of the dustbin.
If Junior’s main brush is having difficulty rotating, he will let you know by indicating on his screen that there is “something funny going on" with his main brush.
If Junior’s vacuum motor is behaving oddly or if his dustbin has been removed, he will indicate that there is “something funny going on” with his dustbin.
Step Seven: Wheels
Lift Junior off the floor to keep him from running away. Next, press the MUTE button and his wheels should drive forward.
Press the MUTE button once more. Junior’s wheels should drive backwards.
If Junior is having difficulty rotating either one of his wheels, he will indicate on his screen that there is “something funny going on” with them.
Press MUTE again to make him stop.
Exit Checkup Mode
If Junior completes the checkup test without any issues, then his internal parts are working properly! Contact firstname.lastname@example.org if you have any questions or notice any issues, as our doctors at the bObsweep hospital are always ready to help!